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Director of Dining Services

2 months ago


Memphis, Tennessee, United States Compass Group Careers Full time
Job Title: Director of Dining Services

Chartwells Higher Education is seeking a self-motivated individual to advise the day-to-day operations of our Residential Dining offerings and financial success of this foodservice location on campus.

Key Responsibilities:
  • Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
  • Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
  • Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
  • Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
  • Foster strong client relationships to align our programs with their objectives, driving happiness and retention.
  • Perform other duties as assigned to support the efficient functioning of dining service operations.
Preferred Qualifications:
  • Associate degree preferred.
  • Five or more years of operational food service management experience.
  • Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
  • Strong leadership abilities with validated experience in supervising and developing staff.
  • Excellent organizational skills and ability to prioritize optimally.
  • Outstanding customer service skills with a dedication to maintaining high standards of quality.
  • Proficiency in preparing and analyzing financial reports.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Must be experienced with computers.
  • ServSafe Certified.

Chartwells Higher Education is a member of Compass Group USA, a company committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits, including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.