Boats Sales Team Lead

4 weeks ago

Colorado Springs, Colorado, United States Bass Pro Shops Full time
Job Summary:

The Boats Sales Team Lead is responsible for providing daily direction to the Marine Group Sales team, including merchandise presentation, inventory control, pricing, sales enhancements, sales team training, coaching and support, and customer service experience. The role also involves performing selling and customer service activities to assist Boat and ATV customers in making informed buying decisions.

Key Responsibilities:

* Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
* Engages all customers entering the department in a friendly and timely manner.
* Supports the GSM in achieving Sales, Gross Margin, Inventory Shrinkage, and Payroll Goals.
* Provides daily leadership, direction, and motivation to the Outfitters within the Department, including preparation of task lists and appropriate follow-up.
* Meets with potential customers to determine their boating or ATV needs and provides information necessary to allow the customer to make an informed buying decision.
* Maintains current product knowledge by using available resources, such as product brochures, the Internet, and product information training meetings.
* Maintains awareness of advertised items, current pricing structures, and promotions.
* Ensures that all Sales Consultants remain current on and adhere to all selling skills training and direction, as well as Tracker Way Certification and yearly re-certification.
* Works cooperatively with the Service Department to ensure seamless delivery to the customer.
* Maintains complete confidentiality of all sensitive and personal information.
* Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable, and in sellable condition.

Requirements:

* Minimum Degree Required: High School Diploma or Equivalent
* Years of experience: 2-3 years of supervisory experience, preferably in a Retail or Sales environment.

Knowledge, Skills, and Abilities:

* Ability to calculate figures and amounts, such as discounts, commissions, and percentages.
* Ability to read and analyze certain reports.
* Ability to effectively present information and respond to questions from Managers, Outfitters, customers, and the public.
* Ability to conduct meetings and make presentations to small groups.
* Proficiency with PC-based word processing, spreadsheets, data-based management, and electronic point-of-sale, inventory management systems, and dealer management systems.
* Demonstrates strong interpersonal skills.
* Ability to establish and maintain effective working relationships with co-workers, Outfitters, and customers.

Travel Requirements:

* N/A

Physical Requirements:

* Regularly: Computer work, sitting
* Occasionally: Walking, standing, lifting up to 50 lbs.

Independent Judgment:

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts, and conservation attractions.

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more

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