Retail Sales Associate
5 days ago
Job Type: Full-time, Part-time
Description:
Wild Bill's Tobacco is seeking a motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and well-stocked store environment, and assisting with various sales and marketing initiatives.
Responsibilities:
- Provide excellent customer service to customers visiting the store, including greeting, answering phones, and assessing their needs in a positive manner.
- Answer questions and resolve customer inquiries and concerns.
- Participate in marketing efforts to solicit new business by promoting the brand inside and outside the store/retail location.
- Assist with all functions within a retail store in compliance with company policies and procedures.
- Ensure a clean, well-stocked store for customers.
- Follow all Company policies and procedures.
- Ability to travel within a 15-mile radius from home store for shift coverage.
- Work with store management in opening, closing, and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
- Complete accurate paperwork and transactions according to company policies and procedures.
- Ensure maintenance of store appearance, back room, restrooms, and individual work area.
- Build customers' confidence by making their experience comfortable and simple while meeting their needs.
- Assist in other tasks, duties, or projects as assigned by management.
- Must be able to work shifts ranging from 4 to 12 hours standing on the sales floor.
Requirements:
- Completion of high school or equivalent.
- Experience in retail environments and customer service.
- Ability to lift up to 25 lbs.
- Professional, energetic and positive attitude.
- Excellent written and verbal/interpersonal communications skills.
- Flexible scheduling availability.
Benefits:
- Health, Dental, Vision and Life Insurance (Full Time Only after 60 days of employment).
- Paid time off (PTO) (Full Time Only after 90 days of employment).
- Flexible work schedule.
- Discounts on store products.
- Development and Growth Opportunities.
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