Retail Sales Associate

5 days ago


White Lake, Michigan, United States Wild Bill's Tobacco Full time

Job Type: Full-time, Part-time

Description:

Wild Bill's Tobacco is seeking a motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and well-stocked store environment, and assisting with various sales and marketing initiatives.

Responsibilities:

  • Provide excellent customer service to customers visiting the store, including greeting, answering phones, and assessing their needs in a positive manner.
  • Answer questions and resolve customer inquiries and concerns.
  • Participate in marketing efforts to solicit new business by promoting the brand inside and outside the store/retail location.
  • Assist with all functions within a retail store in compliance with company policies and procedures.
  • Ensure a clean, well-stocked store for customers.
  • Follow all Company policies and procedures.
  • Ability to travel within a 15-mile radius from home store for shift coverage.
  • Work with store management in opening, closing, and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
  • Complete accurate paperwork and transactions according to company policies and procedures.
  • Ensure maintenance of store appearance, back room, restrooms, and individual work area.
  • Build customers' confidence by making their experience comfortable and simple while meeting their needs.
  • Assist in other tasks, duties, or projects as assigned by management.
  • Must be able to work shifts ranging from 4 to 12 hours standing on the sales floor.

Requirements:

  • Completion of high school or equivalent.
  • Experience in retail environments and customer service.
  • Ability to lift up to 25 lbs.
  • Professional, energetic and positive attitude.
  • Excellent written and verbal/interpersonal communications skills.
  • Flexible scheduling availability.

Benefits:

  • Health, Dental, Vision and Life Insurance (Full Time Only after 60 days of employment).
  • Paid time off (PTO) (Full Time Only after 90 days of employment).
  • Flexible work schedule.
  • Discounts on store products.
  • Development and Growth Opportunities.


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