H20 Business Quality Assurance Analyst

3 weeks ago


Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time
Job Summary:

A career in public service awaits you at the State of Arizona. As a Business Quality Assurance Analyst for the H2O Program, you will play a crucial role in ensuring the effectiveness of the final product and analytical/research and problem-solving skills to identify and respond to issues and effectively evaluate outcome.

Key Responsibilities:
  • Perform life-cycle tasks regarding system testing; performs full-system life-cycle tasks including analysis, testing, documentation, and implementation for both new systems and for modification of existing systems.
  • Assist Business Users, MCOs, and Vendors with technical support. Explain and/or train automated system changes. Coordinate; administer Provider, Member, EDI, Claims, and other subsystem technical support, which includes development and maintenance of technical documentation.
  • Research and analysis of system problems/issues, identified by Business Users, MCOs, and Vendors, document and recommend/propose resolution (generate SSR). Uses knowledge of both the business area and applications to analyze impact of user requirements on programs; develops and executes system tests.
  • Prepares documentation to support analysis, design, and planning of projects.
  • Attend various meetings; staff meetings, management meetings, meeting with programmers, etc.
Requirements:
  • Any combination of training and experience that meet the knowledge, skills, and abilities (KSAs); typical ways KSAs are obtained may include but not limited to: relevant degree from an accredited college or university, related quality assurance certification(s), coursework, and work experience relevant to the assignment.
  • Preferred: Bachelor's degree plus 2 – 5 years experience in quality assurance testing and analysis (or equivalent experience). Two years experience in full life-cycle software development, which includes requirement definition, analysis, design, coding, system testing, documentation & implementation. Certification may substitute for years of experience. Certifications or equivalents that would be considered: ISTQB, CAST, CSQA, or CSTE.
Benefits:
  • 10 paid holidays per year
  • Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
  • Other Leaves - Bereavement, civic duty, and military
  • A top-ranked retirement program with lifetime pension benefits
  • A robust and affordable insurance plan, including medical, dental, life, and disability insurance
  • Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
  • RideShare and Public Transit Subsidy
  • A variety of learning and career development opportunities


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