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**Shift/Department Team Lead**

2 months ago

Marquand, Missouri, United States McDonald's Restaurants Full time

Job Summary:

We are seeking a highly skilled and experienced Shift/Department Manager to join our team at McDonald's Restaurants. As a key member of our leadership team, you will be responsible for leading shifts and providing exceptional customer service to our valued customers.

Key Responsibilities:

  • Lead shifts and ensure that all team members are working together to provide a fast, accurate, and friendly experience for customers.
  • Monitor and maintain high standards of Quality, Service, and Cleanliness (QSC) to ensure customer satisfaction.
  • Provide coaching and feedback to team members to help them improve their skills and performance.
  • Work closely with other managers and crew members to achieve business objectives and goals.
  • Stay up-to-date with company policies and procedures, and ensure that all team members are aware of and follow them.

Requirements:

  • Previous experience in a leadership or management role, preferably in the food service industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with team members and customers.
  • Strong problem-solving and decision-making skills, with the ability to think critically and make sound judgments.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.