Current jobs related to Night Auditor - Joliet Illinois - Fairfield Joliet

Part-time, $17/hr, Weekend availability required.

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include:

• Registering guests and making reservations
• Preparing daily reports
• Balancing transactions
• Conducting security walks

Qualifications:

• At least 1 year of progressive experience in a hotel or a related field required
• High School diploma or equivalent required
• College course work in related field helpful
• Previous supervisory responsibility preferred

Requirements:

• Must be able to work independently and with minimal supervision
• Knowledge of Accounting Principles
• Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations
• Must be proficient in Windows operating systems, company-approved spreadsheets, and word processing
• Must be able to convey information and ideas clearly
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must work well in stressful, high-pressure situations
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need
• Must be able to work with and understand financial information and data and basic arithmetic functions
• Must be able to work in a self-managed environment
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
• Must maintain composure and objectivity under pressure

Additional Responsibilities:

• Approach all encounters with guests and associates in a friendly, service-oriented manner
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling, which will vary according to the needs of the hotel
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
• Maintain a friendly and warm demeanor at all times
• Initiate and complete the End of Day process
• Run all reports as required for Food and Beverage audit
• Complete the Night Audit checklist for computer procedures daily
• Balance the day's work (i.e. movie revenue, telephone postings, valet, laundry, server's, and desk agent's paperwork, etc.)
• Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards
• Maintain Front Office computer system operation according to Aimbridge Hospitality standards
• Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
• Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific)
• Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
• Follow safety and emergency procedures according to Aimbridge Hospitality standards
• Maintain proper record keeping (i.e. log books, etc.) according to Aimbridge Hospitality standards
• Be familiar with all Aimbridge Hospitality's policies and house rules
• Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills
• Maintain radio contact with other associates during entire shift
• Have a working knowledge of security procedures
• Ensure associates are at all times attentive, friendly, helpful, and courteous to all guests, managers, and fellow associates
• Prepare and distribute the Daily Flash Report as needed
• Transfer the master or house accounts as necessary
• Distribute work (i.e. revenue printouts, charge and paid folios, vouchers, and checks, etc.) as directed by S.O.P.'s
• Train any new Night Auditors as requested by management
• Run morning reports according to Aimbridge Hospitality procedures
• Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's.
• Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific)
• Handle items for 'Lost and Found' according to the standard
• Complete any reports as requested by management in a timely manner
• Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary, distribution of credit 'Watch List', and preparation of daily revenue summary)
• As applicable to the hotel, may assist guests with food orders and serve food and beverage items to guests in a friendly, professional, and timely manner; demonstrates suggestive selling techniques and maintains a clean, organized environment for guests
• Attend meetings as required by management
• Perform any other duties as requested by the Guest Services Manager or any other member of management