Automotive Service Representative
3 weeks ago
Scott Robinson Chrysler Dodge Jeep Ram, a family-owned and operated car dealership in Torrance, CA, is seeking an experienced Service Advisor to join our team. With a focus on exceptional customer service, this role involves interacting with customers, fielding phone calls, and handling repair order paperwork from start to finish.
About the RoleThis full-time position offers a competitive salary of $72,000 per year, plus benefits, including paid vacation, health insurance, and retirement plans. As a Service Advisor, you will work closely with customers to understand their needs, provide accurate estimates, and ensure timely repairs.
Key Responsibilities- Provide top-notch customer service through effective communication and problem-solving skills
- Interface with customers to gather information, discuss repair options, and resolve issues
- Field incoming phone calls, respond to customer inquiries, and address concerns promptly
- 1-2 years of experience in automotive service writing, preferably with Chrysler Dodge Jeep Ram
- Excellent communication and interpersonal skills
- Ability to build rapport with customers, colleagues, and management
- Valid California driver's license and clean motor vehicle record
- Competitive salary: $72,000 per year
- Paid time off, holidays, and sick leave
- Health, dental, and vision insurance
- Retirement plan with company match
- Employee discounts on vehicles, services, and parts
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