Automotive Service Representative

3 weeks ago


Torrance, California, United States Scott Robinson Chrysler Dodge Jeep Ram Full time

Scott Robinson Chrysler Dodge Jeep Ram, a family-owned and operated car dealership in Torrance, CA, is seeking an experienced Service Advisor to join our team. With a focus on exceptional customer service, this role involves interacting with customers, fielding phone calls, and handling repair order paperwork from start to finish.

About the Role

This full-time position offers a competitive salary of $72,000 per year, plus benefits, including paid vacation, health insurance, and retirement plans. As a Service Advisor, you will work closely with customers to understand their needs, provide accurate estimates, and ensure timely repairs.

Key Responsibilities
  • Provide top-notch customer service through effective communication and problem-solving skills
  • Interface with customers to gather information, discuss repair options, and resolve issues
  • Field incoming phone calls, respond to customer inquiries, and address concerns promptly
Requirements
  • 1-2 years of experience in automotive service writing, preferably with Chrysler Dodge Jeep Ram
  • Excellent communication and interpersonal skills
  • Ability to build rapport with customers, colleagues, and management
  • Valid California driver's license and clean motor vehicle record
Benefits
  • Competitive salary: $72,000 per year
  • Paid time off, holidays, and sick leave
  • Health, dental, and vision insurance
  • Retirement plan with company match
  • Employee discounts on vehicles, services, and parts


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