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Shipping Operations Specialist

2 months ago

Tomball, Texas, United States DistributionNOW Full time

At DistributionNOW, we value our associates as the backbone of our business. We recognize and reward hardworking, creative, and dedicated employees who strive to be part of a team committed to delivering exceptional customer service.

Key Responsibilities:

  • Develop and implement efficient shipping logistics strategies to ensure timely and cost-effective delivery of goods.
  • Manage and coordinate the creation of accurate Bill of Lading (BOL) documents.
  • Ensure all shipments are properly tracked and delivered to their intended destinations.
  • Handle customer complaints and concerns in a professional and timely manner.
  • Optimize shipping routes and schedules to minimize costs and maximize efficiency.
  • Locate and redirect lost or misplaced shipments to their intended destinations.
  • Process direct shipments to customers and manage carrier relationships.
  • Monitor and maintain accurate inventory levels and reports.
  • Collaborate with employees and supervisors to ensure seamless communication and workflow.
  • Perform driver duties and maintain a clean, organized, and safe work environment.

Requirements:

  • Bachelor's degree in Supply Chain Management, Logistics, or related field.
  • Minimum 2 years of experience in warehouse shipping and logistics, with a proven track record of leading teams and setting goals.
  • Strong understanding of computerized inventory management systems and software.
  • Ability to meet deadlines and maintain accurate records while working in a fast-paced environment.
  • Excellent communication and problem-solving skills.
  • Ability to adapt to changing circumstances and work collaboratively in a team environment.