Retail Sales Associate Role
3 weeks ago
The Sales Associate will play a critical role in supporting the Store Leadership Team to achieve all company goals and initiatives. This includes modeling and maintaining excellent customer service with effective communication, product knowledge, and appropriate selling techniques.
Responsibilities- Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks.
- Greet and acknowledge customers while providing the appropriate level of service.
- Effectively communicate value and quality of our merchandise while sharing our current promotions and offering solutions for out-of-stock items when necessary.
- Exercise sound judgment in effectively addressing customer concerns.
- Demonstrate the appropriate level of selling skills to positively impact conversion.
- Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefits of our loyalty program.
- Maintain appropriate stock levels and ensure that all sizes and styles are represented.
- Follow company standards of merchandise presentation, signage, and display.
- Support and maintain a neat, clean, and organized stockroom while adhering to a customer-ready environment and safety requirements.
- Perform daily housekeeping duties to company standard.
- Guarantee company assets by ensuring adherence to all Loss Prevention procedures.
- Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment.
- Contribute focused, well-managed efforts towards achievement of store goals.
- Exhibit flexibility by processing stock when necessary.
- High School diploma or equivalent required.
- Previous retail experience preferred.
- Must be at least 18 years of age.
$45,000 - $65,000 per year, depending on experience.
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