Parts Counter Specialist

2 weeks ago


Commerce City, Colorado, United States North American Truck & Trailer, Inc. Full time
Job Overview

We are seeking a skilled Parts Counter Person - CBS to join our team at North American Truck & Trailer, Inc. in Colorado Brake. As a key member of our parts department, you will be responsible for providing exceptional customer service and ensuring the efficient processing of parts orders.

Key Responsibilities
  • Assist customers in identifying and locating required parts, providing detailed information about products, including price, availability, and compatibility.
  • Read and interpret parts diagrams and catalogs to ensure accurate identification of parts.
  • Process parts orders in a timely and accurate manner, managing inventory levels and ensuring proper stocking of parts.
  • Collaborate with the service department to identify parts needed for repairs and maintenance.
  • Provide exceptional customer service by addressing customers' inquiries and resolving any issues or concerns.
Requirements
  • Prior experience in a parts counter or customer service role, preferably in the truck and trailer industry.
  • Strong knowledge of heavy-duty truck and trailer parts, including familiarity with parts catalogs and diagrams.
  • Excellent communication and interpersonal skills, with the ability to multitask and work effectively in a fast-paced environment.
  • Proficient computer skills, including experience with inventory management systems.
What We Offer

At North American Truck & Trailer, Inc., we value our employees and offer a positive and inclusive work environment. We believe in providing our team members with opportunities for growth and development, as well as a supportive and teamwork-oriented culture.

Apply now to become a part of our team and contribute to our mission of exceeding customer expectations.



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