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Table Service Assistant

2 months ago

Tempe, Arizona, United States Lucille's Full time

Job Summary

The Busser Team Member is responsible for providing exceptional customer service by ensuring a clean and welcoming dining experience for our guests. This role is a key part of our team, working closely with servers and kitchen staff to deliver outstanding service and maintain a well-organized dining room.

Key Responsibilities

  • Clear and reset tables after each guest, ensuring a clean and sanitized environment
  • Assist servers by removing used or unnecessary items from tables and replenishing condiments and glassware
  • Monitor tables and maintain accurate records of clean, dirty, and occupied tables
  • Restock and maintain designated service stations, including menus and condiments
  • Interact with guests in a friendly and professional manner, providing exceptional customer service
  • Work effectively as part of a team to achieve excellent service standards
  • Perform other duties as directed by management to support the success of the restaurant

Requirements

  • Good communication and organizational skills
  • Ability to work in a fast-paced environment and maintain a calm demeanor under pressure
  • Basic reading and writing skills
  • Ability to lift and carry trays and equipment up to 50 pounds
  • California food handler's card required

Preferred Qualifications

  • Previous experience in a full-service restaurant environment

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by a Busser Team Member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the team member is standing the entire shift. The team member frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes. The team member frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The team member is frequently required to walk; sit; and reach with hands and arms. The team member frequently carries trays up to 50 pounds and occasionally lifts and carries tubs and cases weighing up to 75 pounds. The team member must frequently communicate with guests and coworkers. The team member is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.