Maintenance Director

2 days ago


Dennis, Massachusetts, United States POAH Communities Full time
About the Role

We are seeking a highly skilled Maintenance Supervisor to oversee day-to-day operations and lead our team at POAH Communities. This individual will be responsible for managing staff, ensuring work orders are completed efficiently, and maintaining a safe and healthy environment for residents and employees.

Key Responsibilities
  • SUPPORT THE PROPERTY MANAGER BY REPAIRING AND MAINTAINING PHYSICAL CONDITIONS THAT MEET BUILDING CODES AND THOSE STANDARDS IMPOSED BY HUD AND OTHER HOUSING REGULATORY AGENCIES/COMMISSIONS.
  • ENSURE WORK ORDERS ARE MANAGED THROUGH THE YARDI SOFTWARE SYSTEM AND THAT THEY ARE COMPLETED WITHIN 24 HOURS OF SUBMISSION.
  • ENSURE SYSTEMS ARE IN PLACE OR CREATED TO MAXIMIZE RESIDENT AND EMPLOYEE SAFETY AND HEALTH, AND TO PRESERVE THE PHYSICAL ASSETS.
  • MANAGE RESIDENT RELATIONS / CUSTOMER INQUIRIES WITH THE HIGHEST DEGREE OF PROFESSIONALISM.
Requirements and Qualifications
  • THREE - FIVE YEARS OF DIRECT EXPERIENCE (MINIMUM) IN PROPERTY MANAGEMENT AND RELATED FIELDS (CONSTRUCTION AND ACQUISITION/RENOVATION).
  • SOME POST HIGH SCHOOL EDUCATION, APPRENTICESHIP, OR SUPERVISED TECHNICAL TRAINING PREFERRED.
  • DEMONSTRATE ABILITY AND EXPERTISE IN MAKING ELECTRICAL, PLUMBING, AND CARPENTRY REPAIRS RELATED TO THE GENERAL MAINTENANCE OF A MULTIFAMILY COMMUNITY.
  • SUCCESSFULLY MANAGE PREVENTATIVE AND REACTIVE MAINTENANCE OBLIGATIONS.
  • EXPERIENCE IN MANAGING VENDOR RELATIONSHIPS FOR PROJECTS AND ROUTINE MAINTENANCE, A PLUS.
  • PROFICIENCY IN THE USE OF COMPUTERS AND MOBILE DEVICES INCLUDING MICROSOFT OUTLOOK, WORD, AND EXCEL AND YARDI FINANCIAL REPORTING SOFTWARE.
  • CONFIDENCE IN CREATING EFFECTIVE SOLUTIONS FOR HOW TO DEAL WITH CHALLENGES OR PROBLEMS.
  • KNOWLEDGE OF HUD REGULATIONS, FORMS, INSPECTION CRITERIA/PROCESSSES AND THE LOW INCOME HOUSING TAX CREDIT PROGRAM AS THEY RELATE TO PHYSICAL ASSETS AND CUSTOMER SERVICE.
  • AVAILABILITY TO WORK PERIODIC FLEXIBLE HOURS AND OVERTIME AS MAY BE REQUIRED.
  • ABILITY TO TRAVEL BY PLANE AND AUTOMOBILE MAY BE REQUIRED.
  • MUST HAVE A VALID DRIVER'S LICENSE AND AUTOMOBILE INSURANCE COVERAGE AS USE OF PERSONAL VEHICLE MAY BE REQUIRED.
  • MUST BE ABLE TO PERFORM THE FOLLOWING DUTIES 66-100% OF THE TIME: BE ON FEET, BEND/STOOP/SQUAT/KNEEL, CLIMB STAIRS, PUSH/PULL, REACH ABOVE SHOULDER, CLIMB LADDERS, GRASP/G RIP/TURN, FINGER DEXTERITY, LIFT/CARRY UP TO 75LBS, BE ABLE TO READ AND UNDERSTAND MAINTENANCE FORMS AND WARNING LABELS.
Benefits at POAH Communities
  • A Comprehensive Benefits Package Including PPO Medical, Vision, and Dental Insurance.
  • Generous Time Off: 15 Days of PTO and 2 days of Personal Time in the First Year Plus 11 Paid Holidays.
  • Competitive 401(k) Matching, up to 4% of pay.
  • Wellness Program.
  • Flexible Spending Accounts for Medical, Dependent Care, Transit and Parking.
  • Tuition Reimbursement Program.
  • Employee Referral Incentive Program.
  • 12 Weeks of Paid Parental Leave.
  • Bereavement Leave.
  • Jury and Witness Duty Leave.
  • Company-Provided Life and Accidental Death & Dismemberment Insurance.
Estimated Salary Range

$60,000 - $80,000 per year, depending on experience.



  • Dennis, Massachusetts, United States POAH Communities Full time

    What You'll DoAs a Maintenance Supervisor, you will play a critical role in ensuring the safety and quality of our multifamily properties. Your responsibilities will include:Supporting the Property Manager in maintaining physical conditions that meet building codes and standards.Managing work orders through Yardi software system and completing them within 24...