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Receptionist Opportunity

2 months ago

Austin, Texas, United States Watkins Insurance Group Full time
Job OverviewPOSITION SUMMARY

At Watkins Insurance Group, we prioritize a positive experience for our clients and visitors. As the first point of contact, the Receptionist plays a crucial role in creating a welcoming atmosphere. Responsibilities include greeting guests, managing phone communications, maintaining the cleanliness of the reception area, and overseeing incoming and outgoing correspondence. Additionally, the Receptionist will provide administrative assistance to departments with insurance-related tasks. The ideal candidate possesses a friendly demeanor, is proactive, collaborative, and thrives in a dynamic environment.

ARE YOU THE RIGHT FIT?
  • Customer-Centric: You will ensure every interaction with clients is characterized by warmth, professionalism, and support, leaving a lasting positive impression.
  • Detail-Oriented: You will gather essential information from clients to direct calls appropriately and verify data accuracy to improve operational processes.
  • Highly Organized: You will effectively manage multiple tasks, utilizing your time efficiently to meet deadlines and uphold high standards of work.
  • Strong Communicator: Your role involves answering phone calls, composing emails, and welcoming visitors. Excellent verbal and written communication skills are vital for conveying clear and concise information.
  • Collaborative Team Member: You will work harmoniously with colleagues, contributing to the agency's success through seamless teamwork.
REQUIREMENTS
  • Dependable and trustworthy.
  • Ability to work autonomously and tackle challenges effectively.
  • Capability to represent the agency positively and maintain professionalism in high-pressure situations.
  • Basic office competencies, including typing and filing.
  • Proficient in computer applications, with a preference for experience in Microsoft Office Suite.
  • Availability to work standard business hours.
  • High School diploma or equivalent is required.
  • Previous experience in an administrative capacity is preferred, but we are open to training the right candidate.

WHAT WE OFFER

At Watkins Insurance Group, our culture is centered around fostering relationships with our clients, colleagues, and community. We uphold our core values to maintain a service-oriented environment. As part of our team, you will benefit from a comprehensive rewards package, including competitive compensation. Full-time employees are eligible for benefits starting the first of the month following their employment. We take pride in offering a benefits and work environment that enhances both professional and personal fulfillment.