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Branson Travel Reservationist and Administrator

1 month ago


Branson, Missouri, United States Discover Branson Full time
Job Summary

Discover Branson is seeking a highly skilled and experienced Travel Reservationist and Administrator to join our team. As a key member of our Guest Services department, you will be responsible for assisting our Operations Manager in overseeing customer reservations and providing exceptional service to our guests.

Key Responsibilities:

  • Assist in promoting and developing a work environment that provides an exceptional guest service experience
  • Manage processes to ensure and maintain all company expectations regarding quality, service, profit, and teamwork
  • Develop strong customer relations through frequent communication, professional, courteous, and ethical interpersonal interactions
  • Ensure all updates and policies are consistently communicated and followed
  • Maintain a high standard of integrity, service, and hospitality at all times

Requirements:

  • Knowledge of business leadership etiquette, principles, and practices
  • Ability to speak English and communicate clearly and effectively, both orally and in writing
  • Effective communication skills, including the ability to handle team member and guest issues with finesse and professionalism
  • Solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail
  • Ability to handle multiple tasks simultaneously and efficiently

What We Offer:

  • Aggressive commissions and potential for salary and incentives
  • Full benefits available after 60 days, including Major Medical, Dental, Vision, Life, and Matching 401k
  • Special considerations at local attractions, shows, and activities

How to Apply:

Apply in person at the Discover Branson Visitor's Center, located at 1105 W. 76 Country Blvd, Branson, MO 65616.