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Spiritual Care Specialist

2 months ago

Tustin, California, United States Kaiser Permanente Full time
Job Summary:

To provide spiritual support and counseling to home care patients, families, and staff in a culturally inclusive manner. Home care is defined as home health, hospice, home palliative, or any future at-home service offerings as prescribed by Kaiser Permanente. The chaplain is a member of the interdisciplinary patient care team, participates in patient care planning, and documents all pertinent interventions in the patient care record using established charting methodologies.

Key Responsibilities:
  • Administrative Duties:
    • Participates in quality assurance activities, including committees for patient satisfaction scores, QI projects, UBT, etc., as requested or in collaboration with agency leadership.
    • May serve on committees and work in collaboration with committees such as bioethics, EAP, LCP, ELOA.
    • Conducts in-services and CEU programs to improve the integrated model of care, including new employee orientation and interdisciplinary meetings.
    • Provides staff support to maintain spiritual resilience in healthcare, including IDG and all-staff reflections, speakers, and rituals.
    • Provides faith/value-based rites/rituals and maintains collaboration with community clergy to ensure support to staff, patients, and families for religious-specific spiritual care needs.
    • Acts as a consultant to community liaisons and faith leaders regarding serving in a healthcare setting as appropriate for collaboration in meeting homecare patient needs.
    • Provides spiritual support and spiritual counseling to staff members, such as debriefs, complex grief, as requested by leadership.
    • Maintains compliance with the standards of practice for professional chaplains and demonstrates common qualifications and competencies for professional chaplaincy.
    • Attends education programs to assist in improving skills related to the provision of homecare services.
    • Other duties as assigned.
  • Direct Patient Care:
    • Provides spiritual support and counseling to home care patients, families, and staff in a culturally competent manner that upholds the Kaiser Permanente principles of responsibility.
    • Clinical chaplain is a member of the interdisciplinary patient care team, using evidence-based outcome-oriented assessment tools to participate in creating patient care plans that include acuity mapping to define frequency of visits/duration, documents interventions/outcomes, and meets the TJC/regulatory guidelines of hospice/homecare.
    • Provides spiritual support or visits at the time of death as assessed by patient/family need.
    • Will support the admission/consent process in collaboration with the interdisciplinary team in the explanation of hospice benefits to the patient and families at leadership request.
    • Supports bereavement care plans to surviving family members for up to 13 months after patient dies, including phone support, in-home visitations, bereavement support groups, and memorial. Chaplains assist with funeral services for deceased patients when requested and as scheduling allows.
    • Will vary schedule in collaboration with leadership to accommodate the need for 24-hour coverage.
Requirements:
  • Experience:
    • Minimum of one (1) year of experience as a clinical chaplain/spiritual counselor in a hospital, ambulatory, home health, palliative care, or hospice setting required.
  • Education:
    • Masters degree in divinity, theology, or related field from an accredited seminary, college, or university required.
  • License, Certification, Registration:
    • Driver's license (California)
    • Basic life support required at hire
  • Additional Requirements:
    • Must be able to serve and support people of all religions, world views, and spiritual perspectives.
    • Maintains adequate automobile liability insurance as required by hospice program policy.
    • Meets medical center/homecare requirements for health appraisal and annual PPD testing.
    • Behaves in a courteous, professional manner with patients, staff, and healthcare professionals and maintains patient confidentiality.
    • Appropriate age-specific competencies to be successfully completed by the end of orientation: infant, toddler, child, adolescent, adult, and geriatric.
    • Conveys a sense of maturity and sensitivity with good listening skills as evident on interviewing.
    • Ability to prioritize and manage multiple tasks and crisis situations.
    • Demonstrated excellent reading, writing, and verbal communication skills.
    • Ability to recognize urgent patient needs and how to report it.
    • Must be able to work in a labor/management partnership environment.
    Preferred Qualifications:
    • Two (2) or more years of experience as a clinical chaplain/spiritual counselor in a hospital, home health, palliative, or hospice setting.
    • Board-certified chaplain certification from the Association of Professional Chaplains.
    • Minimum of four (4) units of clinical pastoral education from an ACPE-accredited program (ACPE is the CPE program accredited by the U.S. Department of Education).
    • PhD, DMin, ThD, or EdD from an accredited seminary, college, or university. Certificates specializing in palliative or hospice care.