Retail Department Manager

22 hours ago

Beaufort, South Carolina, United States TJ Maxx Full time
About the Role

We are seeking a highly skilled and motivated Retail Department Supervisor to join our team at TJ Maxx Store 1075. As a key member of our store leadership team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional customer experience.

Key Responsibilities
  • Create a positive internal and external customer experience by engaging and interacting with all customers.
  • Promote a culture of honesty and integrity, maintaining confidentiality and upholding our company values.
  • Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor and ensuring efficient flow of goods to sales floor.
  • Train and mentor Associates on established merchandising and processing principles, ensuring they have the skills and knowledge to excel in their roles.
  • Ensure merchandise is properly tagged, hung, secured, and coded, maintaining our high standards of presentation and organization.
  • Communicate effectively with the Coordinator on Duty to ensure seamless execution of store operations and priorities.
  • Monitor productivity of team and coach as necessary, providing guidance and support to ensure we meet our goals and objectives.
  • Organize and rotate back stock for easy replenishment, maintaining a clean and organized store environment.
  • Maintain and uphold merchandising philosophy and signage standards, ensuring our store looks its best at all times.
  • Maintain all organizational, cleanliness, and recovery standards for the backroom area, ensuring a safe and efficient working environment.
  • Ensure compliance with recycling and hazardous waste programs, upholding our commitment to sustainability and environmental responsibility.
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities, providing progress updates and feedback.
  • Provide and accept recognition and constructive feedback, fostering a culture of open communication and continuous improvement.
  • Partner with Management on Associate training needs to increase effectiveness and drive business results.
  • Ensure adherence to all labor laws, policies, and procedures, upholding our commitment to compliance and regulatory excellence.
  • Promote credit and loyalty programs, driving sales and revenue growth through effective marketing and promotion.
  • Support and participate in store shrink reduction goals and programs, upholding our commitment to reducing losses and improving profitability.
  • Promote safety awareness and maintain a safe environment, ensuring the well-being of our Associates and customers.
  • Other duties as assigned, ensuring we meet our business objectives and deliver exceptional results.
Requirements
  • Able to work a flexible schedule, including nights and weekends, with a strong commitment to delivering exceptional customer service.
  • Superior communication and organizational skills, with attention to detail and the ability to multitask effectively.
  • Capable of responding appropriately to changes in direction or unexpected situations, with a strong focus on adaptability and flexibility.
  • Team player, working effectively with peers and supervisors to achieve business objectives and deliver exceptional results.
  • Capable of lifting heavy objects with or without reasonable accommodation, with a strong focus on physical stamina and endurance.
  • Able to train others, with a strong commitment to developing and mentoring our Associates.
  • 1 year retail experience and 6 months of leadership experience, with a strong focus on developing and applying leadership skills.
Benefits

We offer a comprehensive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. We are an equal opportunity employer and welcome applications from all qualified candidates, regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

At TJ Maxx, we are committed to creating a diverse and inclusive workplace, where everyone feels valued and respected. We believe that our differences are what make us stronger and more innovative, and we strive to create an environment where everyone can thrive and reach their full potential.

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