Sales Associate

4 days ago

Columbus, Ohio, United States Tapestry Full time
Job Description

Coach is a leading luxury accessories and lifestyle brand, known for its high-quality craftsmanship and modern design aesthetic. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our stores.

Key Responsibilities
  • Sales and Service: Understand organizational objectives and make decisions that align with the Company priorities and values. Create personal sales and clienteling strategies in partnership with the management team.
  • Customer Interaction: Meet customer needs through solution-oriented and forward thinking. Build credibility and trust as a personal fashion advisor by communicating fashion awareness and trends in the marketplace.
  • Store Operations: Complete daily operational tasks, including maintaining store standards, cash wrap, and visual merchandising. Adhere to all retail policies and procedures, including POS, Operations, and Loss Prevention procedures.
Requirements
  • Experience: 1-3 years of previous selling experience in a luxury retail service environment preferred.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical: Knowledge of cash registers systems, basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet.
  • Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service.

Coach is an equal opportunity and affirmative action employer. We pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.

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