Sales and Customer Service Representative

5 days ago


Phoenix, Arizona, United States S & T Group Full time
Job Overview

We are seeking a highly motivated and results-driven Sales and Customer Service Representative to join our team.

The estimated salary for this position is $50,000 - $70,000 per year.

About the Role

This is an excellent opportunity to work in a customer-facing role where you will be responsible for providing exceptional service to our customer base. You will be expected to maintain a professional demeanor and provide timely solutions to customer inquiries.

The key responsibilities of this role include:

  • Providing consistent, superior service by ensuring that all customer needs are recognized and serviced, and satisfaction is highly maintained at all times.
  • Developing a "can do" reputation through creatively offering suitable alternates, buyouts, modified materials or sourcing for every customer requirement.
  • Conducting out-calls to current and potential customers to inform them of our unique capabilities and ask if they have any requirements we can help them with today.
  • Maintaining stock control, gross margins and managing cost budgets.
  • Preparing material for shipment by truck, courier or customer pickup.
  • Performing other duties as directed by Store Manager/Sr. Customer Service Rep.


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