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Retail Operations Manager
2 weeks ago
As a Retail Operations Manager at Food Lion, you will be responsible for providing fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. You will assist the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
Key Responsibilities:
• Ensure store office functions are completed accurately and on time using accounting packets;
• Communicate all cash variances to the Assistant Customer Service Manager;
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar;
• Ensure work station and front end area of the store has a neat and clean presentation;
The ideal candidate will possess effective communication and customer service skills, ability and willingness to learn multiple tasks and technical requirements of the job, and ability to perform the technical requirements of cashier and service center.