Automotive Service Assistant

3 days ago

San Jose, California, United States US Auto Trust LLC Full time
Service Porter

We are seeking a highly skilled and detail-oriented Service Porter to join our team at US Auto Trust LLC. As a Service Porter, you will play a critical role in ensuring complete customer satisfaction by moving vehicles in and around the Service area, maintaining the cleanliness of vehicles, and transporting customers to/from their home when needed.

Responsibilities:
  • Assist with service write-ups and tagging of customer cars and trucks
  • Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer
  • Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately
  • Transport customers and dealership personnel as needed
  • Perform deliveries as required
  • Clean interior and exterior of new and used vehicles
  • Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards
  • Return vehicle keys to the appropriate service consultant
  • Pick up vehicles from and deliver vehicles to storage
  • Pick up parts from the Parts Department
  • Maintains building and ground as needed
  • Assist with shop clean-up and deliveries when needed
Requirements:
  • 19+ years or older to be insured within the company
  • 6-12 months of previous work experience (preferred)
  • High school diploma or GED preferred
  • Unrestricted California driver's license and clean driving record
  • Able to drive both automatic and standard-transmission vehicles and safely operate vehicles in tight spaces
  • Highly professional and dependable
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
  • Able to work independently with minimal supervision
  • Basic computer and internet skills
  • Must be customer service oriented
  • Must be a team player with a strong sense of commitment to the customer and team members
  • Must be self-motivated with good written and verbal communication skills
  • Friendly with high energy and the willingness to go above and beyond
  • Previous experience in a similar role is a plus
What We Offer:
  • Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings with company match
  • Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests
  • Values-driven culture built on integrity, professionalism, excellence and teamwork

We are a Drug Free, Tobacco Free, Non-Smoking (including e-cigarettes) company and Equal Opportunity Employer (EOE).

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