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Customer Service Representative Position

2 weeks ago


Addison, Texas, United States National Life Group Full time
Overview

National Life Group is a leading provider of life insurance and annuity products. We are committed to delivering exceptional customer service and building long-term relationships with our customers.

Salary and Benefits

We offer a competitive salary, starting at $24/hour, with opportunities for additional pay based on relevant skills and experience. Our comprehensive benefits package includes health, wellness, and insurance benefits, as well as paid time off and holidays.

Job Description

We are seeking a skilled Mandarin speaking customer service representative to join our team. As a customer service representative, you will be responsible for providing excellent customer service to our clients across the United States. You will work directly with our customers to ensure they have a positive experience in understanding their life and annuity policies.

You will empower our customers by providing information, helping to solve important issues, and collaborating with your team to reach our full potential and achieve results. This is an exciting opportunity to make a difference in people's lives and be part of a team dedicated to bringing peace of mind to all we serve.

Required Skills and Qualifications
  • Associate's degree or higher preferred
  • 2+ years of professional work experience interacting with customers
  • Fluency in English and Mandarin
  • Able to successfully pass a background check that may include fingerprinting
Benefits and Perks
  • Competitive pay
  • Genuine opportunities for growth and career advancement
  • Over $5K in annual tuition reimbursement
  • Paid time off and holidays
  • A culture committed to inclusion and diversity