X-Ray Security Systems Installation Specialist

3 days ago


El Paso, Texas, United States Astrophysics Inc. Full time

Astrophysics Inc. is a leading global provider of X-Ray security inspection systems, dedicated to ensuring a safer world through advanced technology.

We are currently seeking an experienced Field Service Technician to join our team in El Paso, Texas. As a key member of our service team, you will be responsible for installing, maintaining, and troubleshooting our X-Ray systems at customer sites across the United States.

The estimated salary for this position is $65,000 - $80,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401K plan with employer match, and paid time off.

Job Description:

We are looking for a highly skilled and motivated individual to perform the following duties:

  • Install, maintain, and troubleshoot X-Ray systems at customer sites
  • Test equipment to diagnose malfunctions and repair or replace defective parts
  • Complete all necessary service documentation, including reports, radiation surveys, and expense reports
  • Maintain accurate records of service calls, including machine and customer information
  • Provide exceptional customer service and support
  • Promote the sale of extended warranty service contracts and repeat x-ray purchases

Required Skills and Qualifications:

  • Bachelor's degree in Electronics or related field, or equivalent experience
  • 2-7 years technical support or field service experience
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Ability to consistently travel to various work sites
  • Excellent customer service and communication skills

Benefits:

  • Competitive salary: $65,000 - $80,000 per year
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401K plan with employer match
  • Paid time off and holidays


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