Desktop Infrastructure Technician
4 days ago
We are looking for a skilled IT Desktop Support Technician to provide technical support and maintain infrastructure systems.
The ideal candidate will have experience with system installations, upgrades, troubleshooting, and maintenance. They will also be responsible for supporting users, configuring hardware and software, and resolving network issues.
Key Responsibilities:
- Provide technical support to users
- Install and configure hardware and software
- Troubleshoot network problems
- Maintain user phones and Surveillance Cameras
- Create IT Tickets to escalate issues to second and third-level support
Requirements:
- 1-3 years of IT experience
- Proficient with PC-based HW/SW, including Microsoft Office Suite
- Possess a strong understanding of Active Directory operations: DC's, GPO's, OU's, DFS
- Possess understanding of basic networking concepts, IP routing, layer 2 switching, VLANs
- Proficient in network operations and systems administration; Windows server, VMWare, Lotus Notes, and Microsoft applications
About Us:
Johnson Service Group is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies.
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