IT Infrastructure Support Technician

3 weeks ago


Houston, Texas, United States IronEdge Group Full time
Job Responsibilities
As a Systems Administrator at the IronEdge Group, your primary responsibilities will include:
  1. Providing top-notch technical support to customers via phone, email, or remote access.
  2. Resolving complex technical issues related to software or hardware configurations.
  3. Documenting steps taken to remediate issues in a detailed and professional manner.
  4. Collaborating with colleagues to ensure incidents and tickets are filled out according to company standards.

We offer competitive compensation and benefits packages, including medical, dental, and vision insurance, as well as short-term and long-term disability insurance. Additionally, we provide flexible time off plus holidays and matching 401(k) contributions.

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