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Patient Services Coordinator

2 months ago

Meridian, Mississippi, United States FYZICAL Therapy and Balance Centers Full time
Job Overview

If you are enthusiastic about assisting others and thrive in a dynamic environment, FYZICAL Therapy and Balance Centers offers an exciting opportunity for a Patient Services Coordinator. This role is vital to our operations, as you will be the first and last point of contact for our valued clients.

As a Patient Services Coordinator, you will become an integral part of a dedicated team focused on helping patients regain their quality of life. We pride ourselves on revolutionizing the physical therapy industry through personalized treatment plans, and we invite you to contribute to this transformative journey.

Key Responsibilities:

  • Manage patient scheduling and appointments across multiple phone lines.
  • Collect and maintain new patient information and track referrals.
  • Act as a liaison between patients and healthcare providers, ensuring clear communication.
  • Maintain logs of reports sent to physicians and manage patient payments.
  • Handle incoming and outgoing mail, distributing it appropriately.
  • Coordinate all scheduling communications and patient inquiries.
  • Ensure accurate collection of patient intake information and track clinic referrals.
  • Verify insurance coverage and manage copayments.
  • Collaborate with office management and clinical staff regarding patient arrivals and scheduling.

Qualifications:

  • High school diploma or equivalent required.
  • Valid driver's license and reliable transportation necessary.
  • Strong communication skills, attention to detail, and ability to multitask.
  • Positive demeanor, strong work ethic, and empathy towards patients.

At FYZICAL, we are committed to fostering a supportive environment where you can grow professionally while utilizing the latest technology and tools in the industry.