Senior Detail Services Manager
4 days ago
- Job Summary
The Shop Supervisor role at On The Spot Mobile Detailing is responsible for leading the daily activities of a team of Detailers to ensure the Detail Services run smoothly and efficiently.
- Main Responsibilities:
- Team Leadership: Supervise a team of Detailers, providing guidance, support, and coaching to ensure excellent service delivery.
- Service Delivery: Ensure all Detail Services are delivered to the highest standards, meeting customer expectations and On The Spot's quality standards.
- Employee Development: Identify and develop employee skills, providing training and opportunities for growth and advancement.
- Customer Relations: Foster strong relationships with customers, ensuring their needs are met and expectations exceeded.
- Vendor Management: Manage relationships with vendors, subcontractors, and suppliers to ensure smooth operations and high-quality services.
- Reporting and Communication: Provide regular updates to Senior Management on team performance, challenges, and developmental needs.
- About On The Spot Mobile Detailing
On The Spot Mobile Detailing is a leading provider of auto detailing services, committed to delivering exceptional customer experiences and building strong relationships with employees and customers alike.
- Why Join Our Team?
- Competitive Compensation: Enjoy a competitive salary and bonus structure, reflective of your experience and performance.
- Excellent Benefits: Take advantage of a comprehensive benefits package, including paid time off, sick leave, health and dental coverage, and continuing education opportunities.
- Career Advancement: Develop your skills and advance your career with On The Spot, with opportunities for growth and leadership development.
- Work-Life Balance: Enjoy a flexible work schedule, with opportunities to work in a variety of settings, including mobile detailing and fixed locations.
- Requirements
To be successful in this role, you will require:
- Proven Leadership Experience: A minimum of 2 years of experience in a leadership or supervisory role, with a proven track record of success.
- Auto Detailing Experience: A strong background in auto detailing, with knowledge of detailing processes, equipment, and materials.
- Excellent Communication Skills: Strong verbal and written communication skills, with the ability to build strong relationships with employees, customers, and vendors.
- Problem-Solving and Analytical Skills: Ability to analyze problems, identify solutions, and implement effective solutions.
- Computer Literacy: Proficiency in Microsoft Office and other relevant software applications.
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