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Client Experience Specialist

2 weeks ago


Ames, Iowa, United States The Boyd Group Full time

We are seeking a highly motivated and organized Repair Facility Representative to join our team.

In this role, you will be responsible for delivering exceptional customer service and supporting the Repair Facility Team.

Key Responsibilities:
  • Schedule vehicle repairs and manage rental car information.
  • Communicate effectively with clients and insurance partners.
  • Prepare quality control checklists and repair orders.
  • Support the team with administrative tasks.
Requirements:
  • High school diploma or equivalent required.
  • 1-2 years experience in a similar role preferred.
  • Excellent communication and organizational skills.
  • Ability to multitask under pressure.
  • Attention to detail and accuracy.