Patient Services Team Lead

6 days ago


Polson, Montana, United States Morrison Healthcare Full time

Job Overview: We are seeking a highly skilled Patient Services Manager to lead our patient services team in an Acute Care setting. As a key member of our team, you will be responsible for establishing goals and overseeing the implementation of patient food services needs based on medical direction and patient population.

About Us: Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Our commitment to excellence in patient satisfaction and quality care makes us a top choice for healthcare professionals like you.

Key Responsibilities:

  • Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
  • Hires, directs, coaches, trains, and develops patient service team members
  • Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
  • Ensures patient services staff assists in achieving stated patient satisfaction goals
  • Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
  • Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Salary: $85,000 - $95,000 per year

Benefits: Medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, holiday time off (varies by site/state), associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs)



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    OverviewMorrison Healthcare, a leading national food and nutrition services company, seeks a Patient Services Manager to lead our Patient Services Team in an Acute Care setting.


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