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Video Teleconferencing Solutions Engineer

2 months ago


Washington, United States General Dynamics Full time
Job Summary

We are seeking a highly skilled Video Teleconferencing Solutions Engineer to join our team at General Dynamics. As a Video Teleconferencing Solutions Engineer, you will be responsible for providing technical, administrative, and operational management of various development efforts and projects.

Key Responsibilities
  • Provide technical support for Voice and Video Conferencing systems
  • Design and develop Unified Communications and Video Conferencing systems
  • Lead delivery efforts at customer locations
  • Assess vulnerabilities and maintain security compliance of Voice and Video Conferencing systems
  • Provide support for customer scheduled and unplanned outages
  • Provide guidance and work leadership to less-experienced VC/UC personnel
  • Serve as the point of escalation support for Tier 1 and Tier 2 technicians
  • Plan and configure systems for user environments
  • Support the acquisition of hardware and software as needed
  • Maintain current knowledge of relevant technology
  • Participate in special projects as required
Requirements
  • Bachelor's Degree in Computer Science, Engineering, or a related technical discipline
  • 10+ years of related experience in network analysis and design
  • Experience in Voice and Video Engineering, Infrastructure including design, maintenance, support, deployment, implementation, systems engineering
  • Advanced knowledge in Cisco Unified Communications Systems, QoS Quality of Service, Cisco Unity Connection, VCS, Streaming Video, Cisco Video devices, Crestron and Codex VTC units, Microsoft Teams and other Collaboration tools
  • Video teleconferencing certification
  • Strong background with Cisco Meeting Server, VQ Conference Manager, Cisco Unified Communications Manager, and/or Microsoft Teams
  • Managed virtualized applications or have knowledge of how to manage virtualized applications
What We Offer
  • 401K with company match
  • Diverse, highly collaborative teams
  • Challenging work that makes a real impact on the world around you
  • Internal mobility team dedicated to helping you own your career
About General Dynamics

General Dynamics is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government, defense, and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.

Why Join Us

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

Equal Opportunity Employer

General Dynamics is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.