Residential Experience Manager
1 week ago
At UDR Inc., we're seeking a skilled Residential Experience Manager to join our team at Sullivan Place in Alexandria, VA.
As a Residential Experience Manager, you'll play a crucial role in crafting exceptional customer experiences and providing satisfying solutions to residents. Your primary responsibility will be to ensure seamless move-in experiences and enhance the lifestyle of our residents during their residency.
The ideal candidate will have experience working in multi-family and/or hospitality operations, with a strong background in customer service and office settings. A high school diploma or equivalent is required, while an associate degree in business administration or equivalent is preferred.
We offer a comprehensive benefits package, including medical, dental, and vision plans, as well as opportunities for career development and advancement. Our goal is to provide a supportive environment that encourages growth and advancement of individual career goals.
In this role, you'll be responsible for:
- Moving residents into their new homes efficiently and effectively.
- Ensuring all necessary documents are scanned into OneSite.
- Providing exceptional customer service to internal and external customers.
- Serving as a backup coverage for various community duties.
We strive to maintain a diverse workforce and inclusive work environment where associates can participate, grow, and reach their full potential. We believe our employees are our most important asset, and we're committed to providing ongoing education opportunities to encourage skillset development.
Our estimated salary range for this position is $27.15 - $30.29 per hour, based on the location and requirements of the job. This figure may vary depending on experience and qualifications. If you're passionate about delivering exceptional customer experiences and have what it takes to succeed in this role, we'd love to hear from you
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