Fitness Center Representative

2 weeks ago


Nazareth, Pennsylvania, United States DJD Fitness - EastonNazarethMt. PoconoBethlehem PA Full time

Job Summary:

The Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a focus on creating a welcoming environment for all.

Key Responsibilities:

  • Greet members, prospective members, and guests with a smile and provide assistance as needed.
  • Handle front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Take prospective members on tours of the facility and provide information about our services and amenities.
  • Respond to member questions and concerns in a timely and professional manner.
  • Ensure the overall cleanliness of the facility, including restrooms and locker room areas.

Requirements:

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are a must.

Work Environment:

This role requires working in a fast-paced environment with a focus on customer satisfaction. The ideal candidate will be able to multitask, work independently, and as part of a team.

Compensation:

$13 hourly rate + Free Black Card Membership.



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