Fitness Center Representative
2 weeks ago
Job Summary:
The Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a focus on creating a welcoming environment for all.
Key Responsibilities:
- Greet members, prospective members, and guests with a smile and provide assistance as needed.
- Handle front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
- Take prospective members on tours of the facility and provide information about our services and amenities.
- Respond to member questions and concerns in a timely and professional manner.
- Ensure the overall cleanliness of the facility, including restrooms and locker room areas.
Requirements:
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
Work Environment:
This role requires working in a fast-paced environment with a focus on customer satisfaction. The ideal candidate will be able to multitask, work independently, and as part of a team.
Compensation:
$13 hourly rate + Free Black Card Membership.
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