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Barista - PGA TOUR Global Home Cafe

2 months ago

Ponte Vedra Beach, Florida, United States TPC Network Full time
About the Role

We are seeking a skilled Barista to join our team at the TPC Network. As a Barista, you will be responsible for serving gourmet coffee and other products with friendly, individualized attention towards each guest.

Key Responsibilities
  • Deliver Exceptional Customer Service: Create a unique and authentic experience for our guests by providing prompt service, quality beverages, and maintaining a clean and comfortable environment.
  • Prepare and Serve Beverages: Make and serve beverages as requested in a professional, courteous, and timely manner following TPC standards. Use the guest's name during service.
  • Menu Education and Recommendations: Educate customers on menu items and answer any questions they may have. Recommend new menu items and communicate customer feedback to managers.
  • Team Collaboration: Contribute to a positive team environment by recognizing issues, proactively working to resolve them, and communicating them to managers.
  • Cash Handling and Transactions: Use basic math skills to handle cash and credit transactions. Receive and process cash and credit card payments.
Requirements
  • High School Diploma or Equivalent: High school diploma or equivalent education.
  • Food and Beverage Service Experience: Basic knowledge of food and beverage service operational procedures as would normally be acquired through at least 6 months previous similar experience.
  • Excellent Customer Service and Communication Skills: Must have excellent customer service and communication skills.
  • Flexible Work Schedule: Flexible work schedule.
Working Environment

While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear. The employee may occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, depth perception, color vision, distance, and peripheral vision, and ability to adjust focus.