Cheese Shop Associate
4 weeks ago
Create an exceptional customer experience through outstanding service and maintain a safe and clean environment that encourages customer loyalty. Assist the department manager in achieving sales and profit goals, and monitor quality assurance standards. Collaborate with the Deli/Bakery team to create an engaging customer experience.
Responsibilities- Develop and maintain product knowledge to respond to customer inquiries and make suggestions.
- Offer product samples to help customers discover new items or products they inquire about.
- Inform customers of Cheese Shop specials and promotions.
- Provide customers with fresh products that meet their orders and portion sizes.
- Prepare and mix ingredients according to recipes using various kitchen utensils and equipment.
- Adequately prepare, package, label, and inventory ingredients in merchandise.
- Check product quality to ensure freshness and review "sell by" dates.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Understand the store's layout and locate products for customers.
- Stay current with present, future, seasonal, and special ads.
- Maintain awareness of inventory/stocking conditions and note any discrepancies.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
- Practice preventive maintenance by inspecting equipment and notifying the department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues and illegal activity to store management.
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
- Ability to handle stressful situations.
Mariano's, a part of the Kroger family of companies, is a grocery store chain based in Illinois. We strive to create amazing experiences for our customers, communities, and employees. With a history of innovation, we work tirelessly to bring diverse teams together with a passion for food and people. Our core values include respect, honesty, integrity, diversity, inclusion, and safety of others. We help feed your future by providing the value and care you need to grow.
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