Sales and Service Associate
3 days ago
About the Job
We are seeking an experienced Sales and Service Associate to join our team at LensCrafters. As an Optical Sales Associate, you will be responsible for delivering exceptional customer service and sales results in a fast-paced retail environment.
Salary
The estimated annual salary for this position is $55,000-$75,000, depending on location, experience, and qualifications. Our compensation package includes a competitive base salary, as well as opportunities for bonuses and commissions.
About the Role
As an Optical Sales Associate, you will play a key role in creating a positive and engaging store environment that fosters customer loyalty and drives business growth. Your responsibilities will include:
Main Responsibilities
- Cultivate existing customer relationships and build new ones to consistently deliver sales plans and company objectives.
- Utilize optical prescriptions to recommend specific lenses and lens coatings that meet customers' needs.
- Assist patients in selecting frames and coordinate frames with optical measurements to provide the perfect vision solution.
- Conduct measurements using appropriate optical tools and consult with Opticians as needed.
Required Skills and Qualifications
To succeed in this role, you will need:
- A high school diploma or equivalent.
- At least one year of experience in retail or customer service.
- Familiarity with point-of-sale systems, computers, and calculators, with basic phone and math skills.
- An ability to sell through the use of sales skills and accountability for sales results, with a desire to meet goals.
- Strong communication skills (both oral and written).
Benefits
LensCrafters offers a comprehensive benefits package, including health care, retirement savings, paid time off/vacation, and various employee discounts. As part of EssilorLuxottica, we are committed to fostering an inclusive culture where all employees feel valued and respected.
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