Retail Experience Specialist

19 hours ago


Severna Park, Maryland, United States Massage Envy Full time
Our Team

We are a close-knit team of professionals who share a passion for wellness and customer service. As a Sales & Customer Service Associate, you will have the opportunity to work closely with our experienced leaders and trainers to develop your skills and advance your career.

Job Responsibilities

Your key responsibilities will include:

Providing Excellent Customer Service
  • Welcome clients and ensure they have an exceptional experience.
  • Respond to client inquiries and resolve any issues promptly.
Promoting Total Body Care
  • Educate clients on the benefits of Total Body Care and promote our services.
  • Sell the Massage Envy Wellness Program and encourage homecare retail purchases.
Supporting Clinic Flow
  • Schedule services, answer phone calls, and respond to emails.
  • Grow and retain a client base through in-person and phone/email outreach.


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