Relationship Banker I

We are seeking a highly motivated and customer-focused Relationship Banker I to join our team at Regions Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and contributing to the growth and success of our bank.

• Provide a consistent and optimal customer experience on the cash line, handling transactions and answering customer inquiries.
• Develop relationships with customers, staying informed about their banking needs and preferences.
• Educate customers on standard consumer products and digital solutions, such as mobile and online banking.
• Assist branch and fellow team members with basic tasks to aid in customer problem resolution.
• May conduct outbound phone calls to educate customers on emerging technology and assist with meeting their financial needs.
• Refer customers to internal experts when more complex financial goals and needs are recognized.

• High School Diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.

• One year of banking, cash-handling, and/or customer service experience.

• Ability to adhere to policies, procedures, and guidelines.
• Ability to assist customers with digital banking offerings.
• Ability to handle multiple priorities simultaneously.
• Ability to oversee large sums of cash.
• Strong customer focus and relationship-building skills.

Regions offers a competitive salary and a comprehensive benefits package, including paid vacation/sick time, 401(k) with company match, medical, dental, and vision benefits, disability benefits, health savings account, flexible spending account, life insurance, parental leave, and employee assistance program.

Please note that benefits and plans may be changed, amended, or terminated at any time. To learn more about Regions' benefits, please click on the link below.