Border Cafe Server and Hostess

5 days ago


Burlington, Massachusetts, United States Border CafJose Tejas Full time

We are seeking a skilled Server/Hostess to join our team at The Border Cafe in Burlington. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

  • Welcome and Greet Guests: Create a warm and welcoming atmosphere for our customers, ensuring they feel valued and appreciated.
  • Manage Reservations and Waitlists: Efficiently manage reservations and waitlists, ensuring that guests are seated in a timely manner.
  • Coordinate with Wait Staff: Collaborate with our wait staff to ensure that guests receive prompt and attentive service.
  • Provide Excellent Service: Offer menus, silverware, and other amenities to guests, ensuring their needs are met and exceeded.
  • Thank and Farewell Guests: Express gratitude to guests upon their departure, ensuring they feel appreciated and valued.

Hostess Qualifications and Skills:

  • Verbal Communication: Possess excellent verbal communication skills, enabling you to effectively interact with guests and colleagues.
  • Customer Service: Demonstrate a strong commitment to customer service, ensuring that guests receive exceptional service and support.
  • Conflict Resolution: Possess the ability to resolve conflicts and issues in a professional and courteous manner.
  • Teamwork: Work collaboratively with colleagues to achieve common goals and objectives.
  • Energy Level: Maintain a high level of energy and enthusiasm, even in fast-paced and dynamic environments.
  • Thoroughness: Demonstrate attention to detail and a commitment to thoroughness in all aspects of your work.
  • Professionalism: Exemplify professionalism in all interactions with guests and colleagues.

Job Requirements:

  • Holidays: Availability to work holidays and other peak periods.
  • Monday to Friday: Availability to work Monday to Friday, including night shifts.
  • Weekend Availability: Availability to work weekends, including Sundays.


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