Technical Product Owner

1 month ago

New York, New York, United States Success Academy Charter Schools Full time
Job Title: Technical Product Owner

At Success Academy Charter Schools, we are seeking a highly skilled Technical Product Owner to join our Schooling Solutions department. As a Technical Product Owner, you will be responsible for managing a variety of schooling products and vendors, creating product documentation, managing custom development, and liaising with school and network partners for successful implementation.

Key Responsibilities:
  • Support the Schooling Application team in providing high-quality consultative services to both the Network organization, including Schooling, Operations and Education Institute, and the SA school-based leadership and staff;
  • Manage a significant stack of off-the-shelf educational support platforms, custom development, and integrations, partnering closely with the Technical Product Owner for Publication Systems;
  • Serve as the internal technical manager of products and services schools use to support classroom instruction, management, and communications;
  • Oversee and manage the technical implementation of our new content management systems, and liaise with external vendors to ensure we meet MVP;
  • Effectively manage, communicate with and build relationships with external vendors;
  • Ensure escalations related to the products your team supports are resolved expediently;
  • Partner effectively with the Technology Functional Pillars (e.g. Infrastructure Services, Project Management, Enterprise Data & Analytics, Security, Helpdesk) and other functions such as Education Institute, School Management, Schooling Services, and Operations;
  • Oversee the centralization and coordination of product documentation and user guides to support our train-the-trainer model;
  • Seek out new education applications and take an active role within the application selection committee in determining if a product can be used in our environment;
  • Manage product backlogs, and gather requirements for enhancements and new features;
  • Manage timelines for product implementation, with a keen understanding of our school calendar.
Requirements:
  • Possess 5+ years of experience managing technology;
  • Project management experience a plus;
  • Experience managing educational technology a plus;
  • Experience with Content Management Systems, CSS, DITA, HTML a plus;
  • Proven experience motivating, and managing external vendors.
What We Offer:
  • Competitive salary range: $80,000 - $100,000;
  • Opportunities for professional growth and development;
  • A dynamic and supportive work environment;
  • A comprehensive benefits package.

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