Automotive Service Manager
4 weeks ago
Job Title: Service Writer
Job Summary: We are seeking a skilled Service Writer to join our team at EJ Equipment - Central Minneapolis. As a Service Writer, you will be responsible for greeting customers, scheduling appointments, and acting as a liaison between our customers and service technicians.
Key Responsibilities:
- Welcome customers promptly and gather necessary vehicle information.
- Facilitate clear communication between customers and technicians to ensure understanding of services provided.
- Keep customers updated with essential service information and timelines.
- Verify warranty and service contracts accurately.
- Prepare and process repair orders with detailed cost and symptom descriptions.
- Advise customers on additional services and explain their benefits.
- Oversee daily operations of the service department.
- Manage and mentor a team of service technicians and advisors.
- Schedule and delegate work assignments for efficient workflow.
- Provide technical guidance and support on complex repairs.
- Monitor and evaluate technician performance, offering constructive feedback.
- Ensure timely and high-quality completion of repairs.
- Maintain accurate records of customer interactions, repairs, and service history.
- Address customer complaints or issues promptly and professionally.
- Collaborate with the parts department to ensure availability of necessary parts and supplies.
- Stay updated on industry trends and advancements in automotive technology.
Requirements:
- Proven experience as an Automotive/ Industrial Service Manager or similar role.
- Strong knowledge of automotive diagnostics, repair, and maintenance.
- Proficient in sales techniques with exceptional customer service skills.
- Familiarity with automotive diagnostic equipment is preferred.
- Effective team leadership, task prioritization, and workflow management skills.
- Excellent communication and interpersonal abilities.
- Prior experience as a service advisor or service writer.
- Above-average phone and communication skills.
- Ability to multi-task in a busy environment.
- Team player focused on providing exemplary customer service.
- Strong organizational skills and attention to detail.
- Basic mechanical understanding of automobiles.
- Excellent sales history and customer service record.
- Ability to work well with existing staff members.
- Valid driver's license.
- Professional personal appearance.
EEOC Statement:
EJ Equipment Inc. is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing an inclusive and welcoming work environment for all employees.
-
Automotive Service Manager
4 weeks ago
Shakopee, Minnesota, United States EJ Equipment - Central Minneapolis Full timeJob Title: Automotive Service ManagerJob Description:We are seeking a highly skilled Automotive Service Manager to lead our service department at EJ Equipment - Central Minneapolis. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing daily operations, and overseeing a team of service technicians and...
-
Automotive Service Coordinator
3 weeks ago
Shakopee, Minnesota, United States EJ Equipment Full timeJob Title: Service WriterAt EJ Equipment, we're seeking a skilled Service Writer to join our team. As a Service Writer, you will be responsible for greeting customers, scheduling appointments, and acting as a liaison between our customers and service technicians. Your goal will be to ensure that our customers feel welcome and confident that their needs are...
-
Automotive Service Representative
4 weeks ago
Shakopee, Minnesota, United States Tires Plus Full timeJob Summary:As a Sales and Service Technician at Tires Plus, you will be responsible for performing basic vehicle service tasks, including oil changes, tire rotations, and fluid checks. You will also provide exceptional customer service, sales, and issue resolution. Your goal will be to ensure customer satisfaction through the thorough and timely completion...
-
Automotive Technician
3 weeks ago
Shakopee, Minnesota, United States Apple Ford Shakopee Full timeAutomotive Technician Job DescriptionWe are seeking a highly skilled Automotive Technician to join our team at Apple Autos. As a key member of our team, you will be responsible for performing maintenance and repairs on vehicles to ensure they are safe and running efficiently.Key Responsibilities:Perform routine maintenance tasks such as oil changes, tire...
-
Automotive Maintenance Technician
3 weeks ago
Shakopee, Minnesota, United States Midas SHAKOPEE 2163 Full timeJob Title: General Service TechnicianJob Description:At Midas Shakopee 2163, we are seeking a highly skilled and motivated General Service Technician to join our team.Responsibilities:As a General Service Technician, you will be responsible for performing a wide range of automotive maintenance services, including:* Routine vehicle maintenance, including...
-
Automotive Detailer P/T
3 weeks ago
Shakopee, Minnesota, United States Apple Ford Shakopee Full timeAutomotive DetailerAre you passionate about cars and committed to delivering exceptional results? We're seeking a highly-driven Automotive Detailer to join our team at Apple Autos, a 7-brand, 6-location automotive company that values its employees and strives to make a positive impact in our world.As an Automotive Detailer, you will be responsible for...
-
Service Technician Position
4 weeks ago
Shakopee, Minnesota, United States Heartland Tire Full timeJob Summary:The General Service Technician position at Heartland Tire is responsible for performing basic preventative functions such as oil changes and evaluating tire pressure. This role also involves making recommendations to the Service Manager for needed parts, tires, or services for customers.Key Responsibilities: Provides helpful, friendly, and...
-
Automotive Sales Professional
1 week ago
Shakopee, Minnesota, United States Apple Ford Shakopee Full timeKey Responsibilities:Greet and assist customers in a friendly and professional manner.Identify customer needs and provide recommendations on suitable vehicles.Conduct test drives and explain vehicle features and benefits.Maintain knowledge of current inventory, promotions, and industry trends.Follow up with customers to ensure satisfaction and encourage...
-
Automotive Detailer
4 weeks ago
Shakopee, Minnesota, United States Apple Chrysler Dodge Jeep Ram Full timeJob Summary:We are seeking a highly-driven Automotive Detailer to join our team at Apple Autos. As a Detailing Specialist, you will be responsible for ensuring vehicles are thoroughly cleaned and polished to the highest standards, both inside and out.Key Responsibilities:• Clean and vacuum vehicles interiors, including upholstery, carpet, and surfaces.•...
-
Food Service Worker I
4 weeks ago
Shakopee, Minnesota, United States Minnesota Service Cooperatives Full timeJob Summary:As a Food Service Worker I at Minnesota Service Cooperatives, you will be responsible for meal preparation, cashiering, serving food, and maintaining a clean dishroom environment. Other duties may include operating a computer to input data and performing various tasks as assigned.Responsibilities: Prepare and serve meals to students and staff...
-
Commercial Tire Service Technician
4 weeks ago
Shakopee, Minnesota, United States HEARTLAND TIRE, INC Full timeJob Title: Commercial Tire Service TechnicianAt Heartland Tire, Inc., we are seeking a skilled Commercial Tire Service Technician to join our team. As a key member of our service department, you will be responsible for providing top-notch service and repair of commercial vehicle tires.Responsibilities:Provide exceptional customer service with a We Can Do...
-
Automotive Technician
4 weeks ago
Shakopee, Minnesota, United States Apple Ford Shakopee Full timeJob Summary:We are seeking a highly-driven Maintenance Technician to join our team at Apple Autos. As a Maintenance Technician, you will specialize in maintenance and light repair work, focusing on quick, high-volume jobs. The ideal candidate will have strong customer service orientation and the ability to work as a team, independently, and...
-
Quality Assurance Manager
4 weeks ago
Shakopee, Minnesota, United States The IMAGINE Group Full timeQuality Assurance ManagerThe IMAGINE Group is seeking a highly skilled Quality Assurance Manager to join our team. As a key member of our quality team, you will be responsible for implementing quality control systems, guiding the QA team, and overseeing audits to ensure compliance with industry standards and customer expectations.Implement quality control...
-
Shakopee, Minnesota, United States Apex Companies Inc. Full timeJob SummaryWe are seeking a skilled and experienced Part-Time Mechanic to join our team at Apex Exterior | Construction | Home Services. The ideal candidate will have expertise in maintaining and repairing a fleet of trucks, trailers, and small engines used daily in a Landscape Contractor environment.Key Responsibilities:Perform routine maintenance, diagnose...
-
Social Services Coordinator
4 weeks ago
Shakopee, Minnesota, United States SouthWest Metro Intermediate District 288 Full timeJob Summary:SouthWest Metro Intermediate District 288 seeks a skilled Social Worker to provide support to students with special education needs. The ideal candidate will work collaboratively with teachers and other professionals to develop and implement individualized plans to improve social skills, behavior management, and mental health...
-
Senior Manager, Performance Management Unit
3 weeks ago
Shakopee, Minnesota, United States Scott County, MN Full timeJob SummaryScott County, MN is seeking a highly skilled and experienced professional to fill the role of Senior Manager, Performance Management Unit. As a key member of the Health and Human Services Department, this individual will be responsible for overseeing the management of a broad range of children's services programs. The ideal candidate will have a...
-
Food Service Associate
4 weeks ago
Shakopee, Minnesota, United States Sam's Club Full timeJob SummaryAs a Food Service Associate at Sam's Club, you will play a vital role in providing exceptional customer service and ensuring the highest quality food products are available to our members. Your passion for food and commitment to excellence will make you a valuable asset to our team.Key ResponsibilitiesFood Preparation: Prepare and serve a variety...
-
Customer Service Representative
4 weeks ago
Shakopee, Minnesota, United States Dem-Con Companies Full timeJob Type: Full-timeDescription:The Customer Service Specialist plays a vital role in providing exceptional customer service for Dem-Con businesses. This position requires attention to detail, a commitment to customer satisfaction, and the ability to work efficiently in a fast-paced environment.Key Responsibilities:Provide primary customer service for General...
-
Customer Service Representative
3 weeks ago
Shakopee, Minnesota, United States Dem-Con Companies Full timeJob Type: Full-timeDescriptionPOSITION SUMMARY: As a Customer Service Specialist at Dem-Con Companies, you will be responsible for delivering exceptional customer service to all Dem-Con businesses. This role requires attention to detail, a commitment to our customers, and a passion for providing a high level of service in the day-to-day operations of...
-
Assistant Manager
3 weeks ago
Shakopee, Minnesota, United States Holiday Station Stores - Workday Full timeJob Title: Assistant ManagerWe are seeking an experienced and skilled Assistant Manager to join our team at Holiday Station Stores - Workday. As an Assistant Manager, you will play a key role in overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.Key...