Night Shift Hospitality Specialist

1 week ago


Haverhill, Massachusetts, United States Lexima Full time
Job Summary
We are seeking a reliable and detail-oriented Night Auditor to join our team at Lexima. As a key member of our hospitality team, you will be responsible for managing the front desk during overnight shifts and ensuring the smooth operation of our hotel.

Salary
The estimated annual salary for this position is $52,000 - $62,000, depending on your level of experience and qualifications.

Key Responsibilities:
  • Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
  • Answer phone calls and respond to online inquiries in a timely and professional manner
  • Handle guest requests and resolve issues promptly
  • Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

Requirements:
  • Previous experience as a night auditor or in a customer service role is preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and handle a high-volume workload
  • Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
  • Excellent attention to detail and problem-solving skills

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