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Program Manager for Technical Initiatives

2 months ago

Dearborn, Michigan, United States Ford Motor Company Full time
Job Overview

In this role...
The Consumer & Dealer Experience division is tasked with overseeing Ford Credit's portfolio of customer-facing applications, which facilitate vehicle sales through our financing and leasing services across North America. The Dealer Advisor team is dedicated to implementing solutions for dealers' online tools, enabling them to access performance metrics and additional insights from any device.

We are seeking a skilled and driven Technical Product Manager to join our dynamic engineering and product team in a fast-paced environment. This position offers the chance to engage with advanced cloud-native technologies such as Google Cloud Platform (GCP), Spring Boot, React, Cloud SQL, Dataflow, BigQuery, and our platforms.

Key Responsibilities

Your tasks will include...
  • Collaborating with Product Owners, User Experience designers, and the data engineering team, as well as directly with our dealers to identify customer needs, define requirements, and establish acceptance criteria.
  • Coordinating with various interfacing product teams within Ford Credit and Ford Motor IT, Originations, Sales, and Risk organizations to design and implement complex integrations across multiple systems.
  • Creating and maintaining product roadmaps, prioritizing tasks, refining and managing the backlog, and proactively monitoring and enhancing team performance over time.
  • Championing the Agile PDO methodology, including metrics and ceremonies, while promoting the adoption of the Scaled Agile Framework (SAFe).
  • Participating in a variety of tasks, including gathering user feedback and defining/refining features and stories.
Qualifications

Preferred qualifications include...
  • A Bachelor's degree in Computer Science, Software Engineering, or a related field.
  • Over 5 years of experience in product management and Agile methodologies.
  • More than 5 years of experience in managing user requirements, features, and user stories, as well as estimating, managing, and tracking the delivery process using Agile tools like CA Rally or Jira.
  • Strong leadership abilities to drive the team, product, and stakeholders forward independently.
  • Effective problem-solving skills to take ownership and lead the resolution of issues and blockers both within and outside the team.
  • Proactive identification, mitigation, management, and resolution of risks.
  • Understanding of core Agile, DevOps, and software craftsmanship concepts, including pairing/mobbing, test-driven development (TDD), continuous integration/continuous delivery (CI/CD), feature flagging, A/B testing, and blue/green deployment.
  • Familiarity with monitoring and visualization tools, as well as analytics tools like mouseflow and Adobe Analytics.
  • Ability to communicate and present effectively at all organizational levels, engaging with technical, business, and external audiences.
Additionally, you may have...
  • An advanced degree in Computer Science, Software Engineering, or a related field.
  • Certification as a Google Cloud Digital Leader or higher.
  • Knowledge of Ford Credit's business operations and the broader automotive financial services landscape.
  • Insight into in-dealership sales, financing, and insurance operations.
  • Experience with whiteboarding, UX wireframe, and technical diagramming tools such as Miro, Figma, and Visio.
  • Familiarity with instrumentation, monitoring, and visualization tools like Splunk, Dynatrace, and Grafana.
  • A working understanding of core software development toolchains, including GitHub, Nexus/JFrog, Cloud Build/Tekton/Jenkins, Terraform, Checkmarx, Sonarqube, FOSSA, Apigee, 42crunch, and Cycode.
  • A working understanding of microservices architecture and API-driven development.
  • Familiarity with core GCP platform concepts.
While you may not meet every qualification listed, if you believe you can contribute to Ford Motor Company, we encourage you to consider this opportunity.

As a global organization, we provide a range of options for your career path. Whether you seek to explore opportunities worldwide or prefer to stay closer to home, we offer a work-life balance that suits your needs, including:

• Comprehensive medical, dental, vision, and prescription drug coverage.

• Flexible family care days, paid parental leave, and new parent ramp-up programs.

• Family building benefits, including adoption and surrogacy expense reimbursement, fertility treatments, and more.

• Employee vehicle discount programs and management leases.

• Tuition assistance for continued education.

• Active employee resource groups.

• Paid time off for community service initiatives.

• Generous paid holiday schedule, including the week between Christmas and New Year's Day.

• Paid time off with the option to purchase additional vacation days.

This position falls within a salary range of grades 5-8.

Visa sponsorship is available for this role. Candidates must be legally authorized to work in the United States, and verification of employment eligibility will be required upon hire.

We are an Equal Opportunity Employer committed to fostering a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, or protected veteran status.