Customer Service Associate

3 weeks ago


Chattanooga, Tennessee, United States Bojangles Full time
Job Description

As a Customer Service Associate at Bojangles, you will be the face of our brand, delivering exceptional service to our guests while ensuring that every interaction is warm, inviting, and memorable.

We are seeking individuals who are passionate about serving high-quality food and providing great customer service. If you are energetic, outgoing, friendly, and have a strong desire to work in a fast-paced environment, we want to hear from you

This role involves greeting guests with a genuine smile, taking orders accurately, and preparing food according to brand recipes and quality standards. You will also be responsible for maintaining a safe, clean, and well-organized restaurant to create a pleasant environment for guests and teammates.

To succeed in this role, you will need to be a team player with excellent communication skills, a positive attitude, and a willingness to learn and adapt quickly. We offer competitive pay, flexible schedules, and a range of benefits to support your well-being and career growth.

Some key responsibilities of this role include:

  • Greeting guests with a warm and inviting spirit
  • Providing exceptional customer service and meeting guest needs in a timely and effective manner
  • Taking orders accurately and suggesting menu items
  • Preparing food according to brand recipes and quality standards
  • Maintaining a safe, clean, and well-organized restaurant environment

We offer a range of benefits to support your well-being and career growth, including:

  • Competitive pay
  • Flexible schedules
  • Health, dental, and vision insurance
  • Life insurance
  • Short/long-term disability
  • Critical illness insurance
  • Accident insurance
  • Hospital indemnity insurance
  • Matching 401(k) plan
  • Discount meal benefit

To be eligible for this role, you must:

  • Be at least 16 years old
  • Be dependable and coachable
  • Have work experience preferred but not required (we train)

Physical/Mental Requirements:

  • Tolerate exposure to noise, extreme temperatures, and other elements
  • Frequently bend, kneel, squat, stand, walk, and twist at waist
  • Push, pull, lift, and carry up to 10 lbs frequently and up to 50+ lbs occasionally
  • Reach, grasp, and manipulate objects with hands for entire shift
  • Occasionally climb and descend ladders
  • Remain active, standing for long periods without a break
  • Work under pressure and remain calm with teammates and guests


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