Customer Service Representative
7 days ago
**Job Title:** Receptionist - State Farm Agent Team Member
Company Overview:
Kenya Zambrano - State Farm Agent is seeking a highly motivated and organized professional to join their team as a Receptionist - State Farm Agent Team Member. As an Agent Team Member, you will play a vital role in providing exceptional customer service and supporting the growth of our business.
Salary: $40,000 - $60,000 per year (hourly pay plus commission/bonus)
Job Description:
The successful candidate will be responsible for providing prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Additionally, they will maintain a strong work ethic with a total commitment to success each and every day.
Required Skills and Qualifications:
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Bilingual - Spanish required
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
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