Senior Lead UX Researcher Role

15 hours ago


New York, New York, United States ADP Full time

We're looking for a highly motivated and experienced Senior Lead UX Researcher to join our team at ADP. In this role, you will lead programs that improve the research practice at ADP, focusing on research enablement, recruitment oversight, and client engagement. You will work closely with stakeholders across multiple business units to define and prioritize the most important work.

The ideal candidate will have a strong background in UX research, with experience in establishing and managing panels for user research. A bachelor's degree or higher is required, along with 7+ years of experience in relevant skills gained and developed in a Research Operations role. The estimated salary for this position is $88,800 - $237,960 per year.

Responsibilities:

  • Strategy and vision: Define goals and priorities aligned with the vision of UX Research practice
  • Influence and governance: Build relationships with functions across the company that research relies on
  • Collaboration: Work with researchers and stakeholders to simplify processes and reduce operational friction
  • Recruit & Connect: Establish and maintain panels for user research, including outreach, communications, and incentives
  • Measure and track: Prioritize, plan, design, execute, and optimize simple and complex processes and systems that support tactical to strategic research workflows


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