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Associate Manager

1 week ago


Quincy, Illinois, United States Sam's Club Full time
About the Job

The Associate Manager position at Sam's Club offers a unique opportunity to develop your leadership skills and contribute to the success of our team. As an Associate Manager, you will supervise a team of associates to ensure effective execution of member service goals and objectives.

Responsibilities
  • Supervise a team of associates to ensure effective execution of member service goals and objectives.
  • Assist management with the supervision of associates, including assigning duties, communicating goals and feedback, training associates on processes and procedures.
  • Provide direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines.
  • Oversee assigned area of responsibility by handling claims and returns, zoning the area, arranging and organizing merchandise.
Requirements
  • 6 months retail experience, including operating front-end equipment (e.g., cash register) AND 6 months customer service experience.
  • Must be 18 years of age or older.
Benefits

As a valued member of the Sam's Club team, you will enjoy a competitive hourly wage, ranging from $20.00 to $28.00*, as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.