Business Systems Analyst
4 days ago
At C4 Technical Services, we are seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will be responsible for conducting in-depth interviews and workshops with clients to understand their needs, workflows, and pain points. You will collaborate with product owners to clarify requirements and define project scope, document and analyze user stories, and develop user stories that detail system functionalities from the user's perspective. Additionally, you will define clear and measurable acceptance criteria for each user story to validate successful implementation. You will also schedule and facilitate user story grooming sessions to prioritize and refine the backlog, run daily standup meetings to keep the project team aligned and on track, and escalate any questions or roadblocks to the appropriate parties. Furthermore, you will design and document comprehensive test plans to ensure thorough functionality testing, execute test cases and document results, collaborate with QA team to identify and track bugs, and attach QA validation documents to tickets for reference. As a Business Systems Analyst, you will facilitate clear communication between the business team, product owner, and development team, proactively update stakeholders on project progress and identify potential risks, and prepare and present key team metrics during sprint review meetings. Finally, you will create a respectful and collaborative work environment, pair with junior Business Analysts to provide guidance and support their development, and possess a minimum of 7+ years of experience as a Business Systems Analyst or similar role.
Requirements:
- Minimum 7+ years of experience as a Business Systems Analyst or similar role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders.
- Experience with Agile methodologies (Scrum, Kanban) and user story development.
- Proficiency in requirements gathering techniques (interviews, workshops, use case analysis).
- Experience with test case development and execution.
- Understanding of software development lifecycles (SDLC).
- Ability to work independently and manage multiple tasks effectively.
- Proactive, responsive, and eager to learn.
- Proficiency in Visio, Microsoft Office Suite (Word, Excel), and Jira.
- Mid-level SQL experience for querying and analyzing data.
- Proven ability to work independently and manage multiple projects simultaneously while meeting deadlines.
- Experience with testing methodologies, including writing test cases and conducting manual testing.
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