Change Management Director

7 days ago


Reston, Virginia, United States AT&T Full time
Overview
AT&T Global Public Sector is a trusted provider of secure, IP-enabled cloud-based network solutions and professional services to the Federal Government. Our National Security Team supports the intelligence community by providing critical voice, video, and collaboration services for various operations.

Job Summary
We are seeking a skilled Change Management/Configuration Project Lead to support the Deployment Management Area in overseeing IT projects. The successful candidate will be responsible for managing and overseeing the Change Management area and staff, reviewing, analyzing impact, and presenting assessments and go/no-go recommendations of proposed changes at boards, executing emergency/routine changes, conducting TEMs when needed, and performing and maintaining enterprise-wide change/event/incident management functions.

Responsibilities
* Manage and oversee the Change Management area and staff.* Review, analyze impact, and present assessment and go/no-go recommendations of proposed changes at boards, execute emergency/routine changes, conduct TEMs when needed, and perform and maintain enterprise-wide change/event/incident management functions.* Provision changes that follow the customer's change management process.* Support the customer's change process at the appropriate boards.* Focus on continual improvement and offer methods to make the change process and respective boards more efficient.* Oversee and execute emergency changes that cannot wait for regularly scheduled review boards.* Perform all change management functions as noted in the contract.* Maintain an event/incident management function across the enterprise that is aware of all changes transpiring across VTC, telephony, satellite, and network devices/systems/nodes.

Requirements
* TS/SCI with polygraph (#tssci) (#polygraph)* Excellent technical writing skills.* Ability to manage multiple tasks at once.* Ability to facilitate meeting with Program and Government personnel.* Ability to perform oral presentations in front of large groups.* Ability to manage project schedules and help improve site CM processes.* Detail-oriented and proficient in MS Product Suite (Word, Excel, Power Point, SharePoint).* Strong technical background and in-depth understanding of processes.* A total of 10 years of applicable experience, which can be a combination of degree and work history.

Benefits
As an AT&T employee, you will receive competitive pay ranging from $89,200 to $182,365, depending on your location, experience, expertise, and education/training. Additional benefits include medical/dental/vision coverage, 401(k) plan, tuition reimbursement program, paid time off and holidays, paid parental leave, paid caregiver leave, adoption reimbursement, disability benefits, life and accidental death insurance, supplemental benefit programs, employee assistance programs, extensive employee wellness programs, and employee discounts up to 50% off on eligible AT&T mobility plans and accessories.

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