Pet Resort Guest Experience Specialist
4 days ago
Compensation and Benefits:
We offer a competitive salary in the range of $45,000 - $55,000 per year, depending on experience.
Additionally, our benefits package includes:
- Employee discounts
- Flexible schedule
- Free uniforms
- Training & development opportunities
As a Pet Resort Guest Experience Specialist at K9 Resorts of Hamilton, you will be the face of our company. Your primary goal is to provide every client and their dog with a memorable experience, making them feel comfortable, confident, and like VIPs.
You will uphold our mission and values, ensuring every interaction is a positive one. This includes following all operational procedures as outlined in the K9 Resorts Operations Manual.
Key Responsibilities:
- Greet all customers entering the building
- Perform check-in/check-out and reservation procedures in the POS system
- Take custody of pets and ensure they are properly placed in the building
- Answer telephone inquiries
- Provide tours of the facility to potential customers when necessary
- Feed and medicate all dogs
- Provide personal playtimes for dogs when requested
- Perform body checks to identify pre-existing conditions and/or injuries
Pet Resort Guest Experience Specialist Qualifications:
- Ability to lift at least 20 lbs
- High school diploma or equivalent required
- Some weekend and holiday hours are required
- Salesmanship personality and comfort
- Outgoing, positive, and enthusiastic personality
K9 Resorts are internationally recognized, multi-award-winning pet care facilities. We pride ourselves on promoting from within, creating a family-like environment where team members can grow and develop their careers.
We seek energetic, reliable team players who love dogs. If you're looking to start a career with potential for growth, join our nationally recognized, top-rated pet care facility.
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