Pet Resort Guest Experience Specialist

4 days ago


Trenton, New Jersey, United States K9 Resorts of Hamilton Full time
Job Title: Pet Resort Guest Experience Specialist

 

Compensation and Benefits:

We offer a competitive salary in the range of $45,000 - $55,000 per year, depending on experience.

Additionally, our benefits package includes:

  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Training & development opportunities
About the Role:

As a Pet Resort Guest Experience Specialist at K9 Resorts of Hamilton, you will be the face of our company. Your primary goal is to provide every client and their dog with a memorable experience, making them feel comfortable, confident, and like VIPs.

You will uphold our mission and values, ensuring every interaction is a positive one. This includes following all operational procedures as outlined in the K9 Resorts Operations Manual.

Key Responsibilities:

  • Greet all customers entering the building
  • Perform check-in/check-out and reservation procedures in the POS system
  • Take custody of pets and ensure they are properly placed in the building
  • Answer telephone inquiries
  • Provide tours of the facility to potential customers when necessary
  • Feed and medicate all dogs
  • Provide personal playtimes for dogs when requested
  • Perform body checks to identify pre-existing conditions and/or injuries

Pet Resort Guest Experience Specialist Qualifications:

  • Ability to lift at least 20 lbs
  • High school diploma or equivalent required
  • Some weekend and holiday hours are required
  • Salesmanship personality and comfort
  • Outgoing, positive, and enthusiastic personality
About Us:

K9 Resorts are internationally recognized, multi-award-winning pet care facilities. We pride ourselves on promoting from within, creating a family-like environment where team members can grow and develop their careers.

We seek energetic, reliable team players who love dogs. If you're looking to start a career with potential for growth, join our nationally recognized, top-rated pet care facility.



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