Personal Banker Associate
5 days ago
We are seeking a highly motivated and customer-focused Associate Roving Personal Banker to join our National Branch Network team. As a key member of our team, you will provide exceptional customer service and support across a variety of branch locations within a specific geography.
Key Responsibilities- Provide proactive support to customers across multiple branch locations, ensuring seamless service delivery and building strong relationships.
- Be flexible and adaptable to changing priorities and new surroundings, while maintaining a focus on customer needs and satisfaction.
- Participate in the delivery of exceptional customer experiences by building relationships through proactive outreach and proposing suitable products, services, and digital solutions to help customers succeed financially.
- Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications.
- Develop a deep understanding of bank products and services to effectively connect with customers' needs and provide tailored solutions.
- Interact with customers to demonstrate care and build strong relationships, providing appropriate options for bank products and services.
- Refer customers' financial needs to other bankers and partners as necessary.
- 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education.
- Customer service focus with experience handling complex transactions across multiple systems.
- Experience proactively engaging with customers through outreach via phone or email.
- Ability to educate and connect customers to technology and share the value of mobile banking options.
- Ability to help customers succeed financially by offering introductions to additional team members as appropriate.
- Experience working with others on a team to meet customer needs.
- Experience fostering and developing strong customer relationships.
- Ability to build strong relationships with internal partners.
- Ability to follow policies, procedures, and regulations.
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
- Ability to interact with integrity and professionalism with customers and team members.
We offer a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. You will be part of a dynamic team that values diversity, equity, and inclusion, and is committed to creating a positive and inclusive work environment.
We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to creating a workplace that is free from discrimination and harassment, and where everyone feels valued, respected, and supported.
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Personal Banker Associate
5 days ago
Neenah, Wisconsin, United States Quality Talent Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Associate Roving Personal Banker to join our National Branch Network team. As a key member of our team, you will provide exceptional customer service and support across a variety of branch locations within a specific geography.Key ResponsibilitiesProvide proactive support to customers...
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Personal Banker Associate
1 week ago
Neenah, Wisconsin, United States Quality Talent Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Associate Roving Personal Banker to join our National Branch Network team. As a key member of our team, you will provide exceptional customer service and support across a variety of branch locations within a specific geography.Key ResponsibilitiesProvide proactive support to customers...
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Relationship Banker
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