Care Coordinator
4 weeks ago
The Care Coordinator is responsible for coordinating the placement of healthcare services to clients and managing clerical functions. This role involves interacting with family members and clients to ensure their care needs are being met, while functioning under the direction of the Administrator.
Key Responsibilities:
• Understand and utilize software program HHAX for daily attendance, prebilling, and running reports.
• Answer telephone calls, record messages, and relay information to appropriate personnel.
• Manage telephone calls in a supportive and reassuring manner for patients, families, physicians, and others.
• Coordinate the placement of services between clients and paraprofessional staff.
• Maintain and document communication with paraprofessionals in all appropriate places as trained by supervisor.
• Maintain a schedule of all services per month.
• Verify billed services against requested services.
• Assist with the screening of home health aides.
• Maintain patient confidentiality and privacy with dignity and respect.
• Participate in patient case conferences, in-service programs, and orientation.
• Communicate with the supervisor regarding scheduling, availability, attendance, and assignment.
• Participate in quarterly audits as needed.
Requirements:
• High school graduate.
• Proficiency in HHAX and Microsoft Windows.
• Accurate office machine skills.
• Good organizational and communication skills.
• Mature individual, able to handle confidential aspects of the job.
Work Schedule:
Monday - Friday; 9:00 AM - 5:00 PM
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